Get Help with Jenna Gouin

Are you turning 65 soon and have questions about Medicare? Maybe you are already 65 and are not happy with your current coverage. Either way, schedule an appointment and get help with Jenna Gouin, MBA/MSOL and certified SHINE Counselor.

Patrons are invited to sign up for a one-hour appointment with Jenna Gouin, MBA/MSOL. Register for your session by calling us at (508) 476-2695 or email douglas@cwmars.org.

Upcoming Hours:

  • Monday, October 26th
    • 9:00 AM to 10:00 AM
    • 10:00 AM to 11:00 AM
  • Monday, November 23rd
    • 9:00 AM to 10:00 AM
    • 10:00 AM to 11:00 AM
  • Monday, December 14th
    • 12:00 PM to 1:00 PM
    • 1:00 PM to 2:00 PM

Jenna is a SHINE Counselor trained and certified by the Massachusetts Executive Office of Aging & Independence in the various options available to Medicare beneficiaries-including Medicare Parts A & B, Medicare Advantage, Medicare prescription drug coverage (Part D), Medigap, Prescription Advantage, MassHealth, and other programs that help people with limited resources pay for health care costs.

Some of the common questions SHINE Counselors get asked are:

  • How much does Medicare cost?
  • What does Medicare pay for?
  • When should I enroll?
  • How do I enroll?
  • How do I avoid a late enrollment
  • Which parts of Medicare do I need?
  • What is “Medigap” insurance?
  • What is a Medicare HMO, PPO, or Medicare Advantage plan?
  • Is Medicare Advantage right for me?
  • Which Part D plan will cover my drugs?
  • Can I get help paying my Medicare costs?
  • Do I qualify for MassHealth/ Medicaid?
  • Why did I receive a bill after seeing my doctor?
  • How do I appeal a Medicare denial?
  • Why wasn’t my drug paid for when I went to the pharmacy?
  • Will Medicare pay for my nursing home stay?

Jenna Gouin attained her Master’s degree from Nichols College in 2015. Her focus was business administration and organizational leadership. Her passion has always been serving residents in her community. Her background includes extensive healthcare experience and tenure in the human services industry.

Meetings are in person at the Simon Fairfield Public Library, 290 Main Street, Douglas, MA. Call the Library at 508-476-2695 or visit our calendar to see when Jenna will be visiting next and register for a booking.