Sometimes, you get an email that you know you have to print, hang on the wall, and cherish forever. So it was with this one that I received on September 2, 2021. It remains, to our knowledge, the only recorded instance of one of our library loans exploding:
Dear Justin,
I hope that you are well! I have a staff member who checked out “Now 46” — 30466080320937 and found out that it did not work. The staff member who works in our Technical Services Department took it upon herself to buff the disc in our buffing machine and well… “the disc blew up” and is now in several pieces. First, I would like to apologize that your disc was buffed in our machine without your permission. How would you like to resolve this? Do you want payment for this? Do you want me to send it back to you as is? Please let me know if you have any questions or would like me to send you a picture of the broken disc.